## Dispute Withdrawals

This section details how to handle situations where a cardholder withdraws a dispute.

A withdrawn dispute signifies that the cardholder has requested their bank to cancel a dispute they previously filed. While this is a positive development, it's important to understand that a withdrawn dispute doesn't automatically guarantee a win. The dispute might still be resolved as a loss if you haven't submitted any evidence to contest it.

**Key Points about Withdrawn Disputes:**

*   **Not an automatic win:** A withdrawn dispute does not automatically resolve as a win. You still need to have evidence to support your case.
*   **No different in the Dashboard or API:** Withdrawn disputes are treated the same as any other dispute in terms of how they appear and are managed within the Stripe Dashboard and API.
*   **Impact on dispute rate:** Withdrawn disputes still count towards your overall dispute rate with the card network.

**Types of Disputes that Can Be Withdrawn:**

Cardholders can only fully withdraw financial disputes, which are also known as chargebacks, where your account balance has already been debited. They cannot withdraw early fraud warnings or inquiries, as these do not have an immediate financial impact on your account.

For the most effective dispute strategy, it is recommended to work directly with your customers to resolve issues and encourage them to withdraw disputes when possible.